The agency access problem
An agency's access risk is double-sided. Internally: contractors in Slack, Notion, ClickUp, and shared drives long after projects end. Externally: your team's access to client ad accounts, Shopify stores, Klaviyo, HubSpot, and analytics, where a missed removal is not just your risk, it is your client's, held in your name.
The usual signs
- Former contractors still sit in Slack channels, project tools, client portals, or the password vault.
- Client access is scattered across Meta Business Manager, Shopify collaborators, Klaviyo, HubSpot, and shared inboxes with no register of who holds what.
- Zapier, Make, or n8n workflows run under a personal account, and nobody wants to touch them.
- AI tools are used on client work with no inventory, approval step, or offboarding task.
- Offboarding is a Slack message that says "can someone remove Alex from everything?"
What VXSec reviews
Typical scope includes Google Workspace or Microsoft 365, Slack, Notion, ClickUp, Asana, Airtable, HubSpot, Shopify, Meta Business Manager, Klaviyo, Zapier, Make, n8n, 1Password, GitHub, client portals, and AI tools. The scope check narrows this to the systems that actually matter for your agency.
Having built the internal operating platform for an ecommerce media buying agency with ~250 client accounts, VXSec treats workflows and access as one system: role-based access control, tenant isolation, credential storage, onboarding, and offboarding are in scope because they drive who gets access to what. See the selected work page for that engagement.
Inventory of internal access, client-side access, contractors, automations, AI tools, and offboarding gaps.
Approved removals, ownership transfers, admin reductions, client access register, and documented workflows.
Changes touching client systems are sequenced and approved so campaigns and stores are never disrupted.
Campaign work, helpdesk, device support, custom app builds, and emergency incident response.
Know exactly who can reach your clients' systems
The scope check confirms your tool stack, contractor model, and client access patterns, and whether to start with the diagnostic or go straight to a sprint.
Book a 15-minute scope check